Our Commitment to Privacy
The Information We Collect
The Way We Use Information
Cookies
Our Commitment to Data Security
Our Commitment to Children's Privacy
How to Contact Us
Your privacy is important to Virco. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available by a link from the homepage of this website.
The purpose of this policy statement is to fully share with you:
- A description of what we collect
- How we use that information
- With whom we share that information
- How you can tell us not to gather any information about you
The Information We Collect
When you request information about Virco products on our website, we ask you for personal information such as:
- First and last name
- Company name
- Customer number
- Mailing/shipping address(es)
- E-mail address
- Phone and fax numbers
- Product categories that interest you
- URL
The Way We Use Information
We use the information you provide about yourself when requesting information in order to fulfill that request, and for our internal accounting and other information-keeping records related to your purchases of Virco products. We respect your privacy; therefore we do not share this information with outside parties except to the extent necessary to complete your requests, or as noted below in the section entitled Our Commitment to Data Security.
We use return e-mail addresses to answer the e-mail we receive. Such addresses may also be used for our marketing purposes, such as sending you updates or promotional materials on our products. Your e-mail addresses are not shared with outside parties. We use your mailing address to send you literature that you requested about our products, billing invoices and other written materials related to our products. We use your shipping address, to the extent it is different from your mailing address, to ship your orders as well as to send you information on our products. We use your telephone number for our sales and/or customer service representatives to contact you when you express an interest in our products or otherwise call you regarding your orders and information requests. You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out an information request form.
Cookies
Your Internet web browser has a feature called a "cookie" that assigns an identification code to your computer. Cookies are files that are placed on your computer's hard drive to keep track of the sites you have visited on the Internet. We may use cookies to collect information from you or your computer as follows. Each time you visit virco.com as an existing customer, you will be asked to enter your customer number in order to access your personal information. We will compile records of the number of visitors we have on our site, but will not compile your particulars if you have visited our site unless you request information.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we use encryption technology to keep your personal information safe. All your ordering information, including your name and address, is encrypted using a secure server for your protection.
Virco fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to release information about persons whom we believe are in violation of our content guidelines. We also reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful. Additionally, we may disclose information about you if we determine that for national security, or other issues of public importance, disclosure is necessary.
Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How to Contact Us
Virco is committed to assisting our customers. We try to respond to your e-mail or other message within one business day of its receipt. Should you have questions or concerns about our privacy policy, please send us an e-mail at info@virco.com.
By using this website, you signify your agreement to the virco.com privacy policy and consent to the collection and use of your information by Virco as described in this policy. Virco will endeavor to keep your personal information accurate, complete, and up-to-date. If you wish to request a copy of your personal information, to modify any information we have about you, or to be deleted from our contact list, please send us an e-mail at info@virco.com. Please realize that we must retain your contact information if you are an existing customer.
When you click on links that take you to third party websites, you will be subject to the third party's privacy policy. While we support the protection of privacy on the Internet, Virco cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement whenever interacting with any website.
Virco may update this policy from time to time; please check this page periodically for changes.
Last updated: January 16, 2006.